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Contact Us

Questions about a bag, an order or delivery? Send us a message and we’ll get back to you quickly.

Get in Touch

How to Reach Us

Email Us

contact@zinovastore.com

Delivery Area

Marrakech, free on every order

Payment

Cash on delivery, no card needed

Order Confirmation

We call you before shipping

Write to Us

Contact Form

Fill in the form and we will answer by email or phone.

    — FAQ —

    Good to Know

    You pay in cash when your bag is delivered. No card or online payment is needed.

    We currently deliver in Marrakech, and delivery is free on every order. More cities are coming soon.

    Add your bag to the cart and check out with your name, phone number and address. We then call you to confirm before shipping.

    If you created an account at checkout, you can see your order status anytime in My Account under Orders. You can also simply contact us.